The Saint Louis Science Center welcomes visitors of all backgrounds and ability levels. Our facility is accessible to visitors with disabilities, as well as visitors with strollers, scooters, and walkers.

For questions or concerns about accessibility, or special programming, please contact the Reservations department at 314.289.4400. Visitor Service Comment Cards are also available upon request if you wish to provide feedback after your visit.

For groups with accessibility questions or concerns, for special programming for groups, please contact our Group Sales Manager.

Camp programs through the Science Center’s Public Programs department allow campers to bring their own aides. Call 314.289.4439 for more information.

Wheelchairs

A number of free, first come, first served wheelchairs are available for use. Please see a staff member at either the main building’s Emerson Lobby or the James S. McDonnell Planetarium lobby for more information.

Elevators and ramps serve all public areas, including the OMNIMAX® Theater and James S. McDonnell Planetarium. GROW, the Science Center’s permanent outdoor agricultural gallery, is wheelchair accessible as well.

Convenient wheelchair accessible seating for the OMNIMAX® Theater is available via the 3rd Floor theater entrance.

Motorized Scooters

In addition to free wheelchairs, the Science Center also has a limited number of motorized scooters available for a nominal $25 flat fee. To rent a scooter, visitors will see a staff member at either the main building’s Emerson Lobby or the James S. McDonnell Planetarium lobby to fill out a rental form and pay the $25 fee.

Motorized scooters will be able to access each area of the Science Center (with limited exceptions) and will need to be returned to the lobby at the end of use.

Closed Captioning & Hearing Assist Devices

The OMNIMAX® Theater offers Rear Window open captioning services for visitors with hearing impairments. Rear Window captions are offered for each film, except as noted on the OMNIMAX® Showtimes page. When ordering tickets, please let your reservationist know you’re interested in Rear Window captioning, or see an usher before your film begins.

Both the OMNIMAX® Theater and the James S. McDonnell Planetarium offer hearing assist devices for films and Planetarium star shows. When ordering tickets please let your reservationist know you’re interested in a hearing assist device, or see an usher before your program begins.

Service Animals

Service animals are welcome inside the Science Center as they are specifically trained to aid a person with a disability.
Pets are not allowed.

Interpreters, Assistive Services & Aides

The Saint Louis Science Center is proud to partner with Paraquad and Deaf Way Interpretive Services to offer accessibility services for visitors. To ensure availability, please give us at least 48 hours’ notice before your visit.

Complete braille guides are available for the Liftoff gallery at the Planetarium box office.

The Liftoff gallery also offers tactile models of the Mercury and Gemini space capsules, as well as models of the Planetarium’s StarBay and building exterior. The models of the Mercury and Gemini capsules and StarBay feature braille for visitors as well.

The Planetarium offers Feeling the Stars, a custom tactile program for visitors with vision impairments, with advance notice.

The Planetarium also offers Notre Ciel, an all-French version of our popular Live Sky Tonight star show, with advance notice.

Strollers

We offer free, first come, first served strollers for visitors with small children. Please see a staff member at either the main building’s Emerson Lobby or the James S. McDonnell Planetarium for more information.


Section 504 Disability Grievance Procedure

It is the policy of the Saint Louis Science Center not to discriminate on the basis of disability. The Saint Louis Science Center has adopted a grievance procedure which provides for prompt and equitable resolution of complaints which allege any action prohibited by Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (“ADA”), and applicable state law.

These laws prohibit retaliation against an individual who files a complaint regarding disability discrimination, files a grievance under this procedure, or cooperates in the investigation of such complaint or grievance. In accordance with the disability laws, persons who are qualified individuals with disabilities as defined by law may request reasonable accommodations which afford them equal opportunity to access, use, and/or participate in the programs, activities, and facilities available at the Saint Louis Science Center. Employees requesting reasonable accommodations should contact the Human Resources Department.

The Saint Louis Science Center will provide those reasonable accommodations unless they would present an undue financial or administrative burden or make a fundamental alteration to the nature of the program or activity. If a requested accommodation presents an undue burden or makes a fundamental alteration, the Saint Louis Science Center will attempt to propose alternative solutions and/or accommodations which do not create such hardship or make such alteration. The Saint Louis Science Center will work in good faith with the person requesting the accommodation to determine the availability of an acceptable alternative. Visitors who wish to request a reasonable accommodation, or who have questions about that process, should contact our Section 504 Coordinator by filling out this form:

Terri Edney
Section 504 Coordinator
Saint Louis Science Center
5050 Oakland Avenue
Saint Louis, MO 63110
(314) 289-4428

access@slsc.org

Procedure

  • Grievances are to be submitted to the Section 504 Coordinator within 30 days of the date the person filing the grievance becomes aware of the alleged discriminatory action.
  • The grievance is to contain the name, address, phone number and email address of the person filing it, a description of the problem or action alleged to be discriminatory or retaliatory, and the remedy or relief sought.
  • The Section 504 Coordinator (or their designee) shall begin an investigation of the grievance within 30 business days of the grievance receipt. The investigation generally will include interviews of the person who submitted the grievance; relevant individuals referenced in the grievance, and may include additional interviews as appropriate. The person bringing the grievance and the person responding to the grievance may identify additional persons and/or documents they believe would be relevant and helpful to the investigation of the grievance.
  • Absent exceptional circumstances, the Section 504 Coordinator (or their designee) typically will issue a written decision on the grievance no later than 45 days after its filing. The complaining party and responding party will be notified of the decision.
  • The decision of the Section 504 Coordinator (or their designee) may be appealed in writing to Barbara Boyle, Chief Operating and Financial Officer, 5050 Oakland Avenue, St. Louis, MO 63110 within 15 days of receiving the decision. The appeal is to contain the reasons why the person believes the decision should be changed and state the change(s) sought. Absent exceptional circumstances, the Chief Operating and Financial Officer shall issue a written decision response to the appeal no later than 30 days after its filing.

The Saint Louis Science Center will make arrangements to ensure that people with disabilities are provided other appropriate accommodations, if needed, to participate in the grievance process. Such arrangements will be made by the Section 504 Coordinator.

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